FAQ
How do the tees fit?
Unisex oversized with dropped shoulders and a boxy body. For a relaxed look, take your usual size; size down for a sharper fit. Check the size chart on each product page before ordering.
Are 9ELIXIR tees true to size?
Yes. They are cut as a unisex oversized fit, so they run true to an intentionally relaxed, boxy silhouette. Take your usual size for the oversized look, or size down one for a sharper fit.
What fabric and weight are they?
Heavyweight 260 GSM cotton/poly terry-knit, brushed for a dense, sculpted drape.
How should I wash them?
Cold wash inside-out, tumble dry low, and iron in reverse. The print softens and the fabric breaks in over time.
Do the tees shrink after washing?
Minimal. The cotton/poly terry-knit resists heavy shrinkage, so the fit holds. Wash cold inside-out and tumble dry low — expect only slight settling after the first wash.
Where do you ship, and is it really free?
We ship across India, with free shipping on every order. Orders typically arrive within about 3–6 business days, depending on your location.
How long does delivery take within India?
Most orders arrive within about 3–6 business days. We ship nationwide across India with free shipping on every order.
What is your return policy?
Returns and replacements apply only to items that arrive defective, damaged, not as described, or shipped in error. Raise a claim within 7 days of delivery and we replace or refund at no cost to you.
Can I return or exchange because I changed my mind or ordered the wrong size?
No. Because each design is a limited, numbered run, we do not accept returns or exchanges for a change of mind or for a size you selected yourself. Please check the size chart on the product page before ordering.
How do I report a damaged or wrong item?
Email nine.elixir@gmail.com within 7 days of delivery with your order number and clear photos of the item and packaging (for items fulfilled by our print partner, include an unboxing video). We reply within 48 hours.
How limited are the drops?
Each design is a small, limited run from the atelier. When a run sells out, it may not return.
Where are 9ELIXIR garments made?
Designed and finished in-atelier, and produced and printed in India with our print partner, Qikink.
Is 9ELIXIR a legitimate brand?
Yes. 9ELIXIR is an independent India-based streetwear label — designed in-atelier and printed in India with our print partner, Qikink. Every order ships free across India and is backed by a 7-day claim window for items that arrive defective, damaged, or not as described.